Customer Service

Authority is committed to providing quick and responsive personal attention to customer questions and needs. In fact, that's what one of the "3s" stands for... Service. Our highly-experienced team is available to assist all users via phone or email.

Call us!

During regular business hours, our phones are answered quickly by fully-trained, friendly representatives, so you won’t need to press buttons or be passed from one tech to another. After hours and on weekends and holidays, your voicemail message will be forwarded to our tech on duty and responded to promptly.

855-298-5200
Live customer support hours: Monday-Friday, 7:00 a.m. – 6:00 p.m. Central Time

Email us!

During regular business hours, incoming email is continuously monitored by our customer service representatives guaranteeing a timely response. After hours and on weekends and holidays, messages will be monitored by our tech on duty and responded to promptly.

support[at]authority3.com
Live customer support hours: Monday-Friday, 7:00 a.m. – 6:00 p.m. Central Time