Get to Know Authority

Wondering what the "3" stands for? That's easy to explain. The foundation of Authority is Security, Simplicity and Service. Put another way, you receive the security you expect, the simplicity you need, and the service you deserve.

For two decades, Authority’s parent company, Gaggle, has provided archiving, backup services, account provisioning and other solutions to the K-12 market, leveraging the price pressures of education to offer efficient and cost-effective products and services.


Our Team

jeff-patterson-212x268Jeff Patterson –  Chief Executive Officer
Jeff Patterson is the CEO of Authority. He has grown Authority’s parent company, Gaggle, to more than 60 employees located across the country. Gaggle provides safety products for G Suite for Education and Office 365, professional development, school and district websites, and archiving solutions to thousands of schools and millions of users.

aaron-hughes-212x268Aaron HughesChief Technology Officer
Aaron Hughes handles the technical innovations at Authority and oversees the engineering and development teams. Aaron has more than 20 years experience in senior product development, technical architecture and management positions in both early stage technology startups and large technology enterprises.

durkacHeather DurkacVice President of Operations
Heather Durkac is responsible for operations at Authority and its parent company, Gaggle. Her teams include award-winning customer service, account management and training all with an overall goal to support customers and ensure they get the most out of our products.

patrickonealPatrick O’Neal – Solutions Specialist
Patrick O’Neal serves as the Solutions Specialist for Authority. In addition to working on creating new customer relationships, Patrick works alongside sales, product and marketing teams to help assure Authority delivers the right solution for our customers.